Nigeria’s Photography Directory


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Attention all Photography-related companies. Calling all photographers, makeup artists, printing labs, videographers, album designers/makers, camera & photography equipment sellers, computer & sellers, photography schools, camera repairers, advertising & modeling agencies and photography bookstores. We’re presently working on the forthcoming release of a bi-monthly photography magazine called PICTURE THIS (http://wp.me/p1meHy-12V) and a segment in the magazine is called “Photography Directory”. In this segment we’ll be listing the contact details of organizations/companies that provide products/services that promote directly or indirectly the photography industry.

Send an email to picturethis@elophotos.com with the subject title NPD listing if you’ll like to include your company details. Listing is free for the maiden edition and costs N6k for subsequent editions. Kindly follow the following format when sending in details as submissions that don’t meet guidelines will be disqualified.

NPD Listing

CATEGORY: makeup artist (or any other category)
COMPANY NAME: moore makeup
ADDRESS: 9c Jide Ayo close Omole Phase 1, Ojodu-Ikeja.
TELEPHONE: 2 phone nos.
Website: 1 website address
e-MAIL: wemimoore@gmail.com
BB pin: 22221111

Pls be sure you have a functional website before submitting. If your business does not have an active website, don’t include the website address in the submission. Kindly forward this info to anyone you know might be interested. For further inquiries: 234-8079243366 or 234-7038244433. Deadline for submission has been moved to July 6, 2012. (Businesses must be based in West-Africa). The Publisher reserves the right to exclude any category submission if it doesn’t meet the required guidelines. If you’ve already submitted and your submission meets the guidelines above, you don’t need to send another email.

Photographically yours,

Seun Akisanmi
CEO elophotos.com
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A Mind-blowing week of learning


PLEASE LET ME TELL THE WORLD NOW. (2ND WEEK OF MAY, 2012)

Tick, tick, and tick like the hand of the clock the days of the week rolled by. Its a week that gave my brain quite some work to do (I mean thinking creatively) and eventually using my time effectively.

At Elophotos world on Wednesday, I met my boss editing and putting finishing touching to a video interview of a classic photographer (Micheal Adebiyi) and I watched him with rapt attention. Not long after, he stood up to attend to other vital issues and I humbly sought his indulgence to explain the job to me so l can go on with it, because honestly I was already feeling restless not doing anything. He gladly consented and put me through in few seconds.

Once he took his leave, I fastened my sit belt and continue where my boss stopped. At first, it took me a while composing the question creatively but overtime I found my footing and off I went. This was something I have never done before, nevertheless I took it as an opportunity to learn it and store the knowledge in my mental hard disk.

Its a new day! A day the Lord has made, I will rejoice and be glad in it was my words when I open my eyes and behold its Thursday. I quickly did my morning routine and set out for office (Elophotos) the habitation of mind blowing books I really want to digest, and the dwelling of creative pictorial works.

On getting to the street I changed my mind to go on bike which was my first attempt from my door house straight to the office. I determined in my mind not to pay any JJC fare any longer to the bike men or conductor, so I put my negotiating skills which is also one of the skills I learnt at Elophotos to work and guess what, oh it works! I mean I took the bike from oke-ira (Aguda inside) down to fagba crescent at N80 as compare to how I took it before at N100 from Aguda bus stop to First gate.

I walked into the office, got the environ cleaned up and settled down to continue with the book have started reading on understanding exposure. The saying that knowledge is power is so true because as I divulged the book I began to have an in-depth knowledge of how to get a great pictures under different scene (be it snow time, at dusk, at sunrise, at sunset, and so on) with the right exposure.

After so much satisfaction from the book, I switched to editing pictures on my PC, practicing using my magical photoshop. I realized that practice, practice makes perfect. With Photoshop one is prone to forget the use of few tools if one does not constantly put them to use.

At around quarter to four, a brief meeting anchor by Mr. Seun Akisanmi was held with the interns, where the organizational values, the project at hand, pro and cons, the dos and donts were clearly stated. At a point in the course of the meeting I felt bad because I wont be around on Mondays when deliberations about the week will be done. The meeting came to an end at 5.30pm or thereabout and I left the office with this melancholy feeling which persisted till sleep caught my eyes as I laid my head on my pillow pondering at night.

The next morning (Friday), I got to the office earlier than the normal resumption hour as instructed by my boss. I got there as an obedient servant and I was sent immediately to Victoria Island to give one of our prestigious client something which apparently she needed that same morning of her birthday. I bounced on the street anticipating on getting to VI where I will feed my eyes with the goodies that awaits me. (Am not a Lagos Girl, I be Journey Just Come, so dont blame me).

I put a call through to the client so I can get the description of where am going and merely hearing her voice on phone which is so endearing, even increases my anticipation the more. The Holy Spirit made it so easy enough for me to locate the place with little or no stress and here comes my way an epitome of beauty. If I had not seen her picture before now, I would have believed her radiant beauty today was because of the celebration in the air. We exchange pleasantries, deliver the message and of course I didn’t forget to congratulate her and also ask if the cake will get to me. We laughed it off and bade each other bye. Mission accomplished, LOBATAN! Just like Photoshop, there are one or two other ways to get to your destination in Lagos, so was the case as I journey back to the office.

Another encounter I had with another vibrant soul, (Mr Emmanuel Bright) is also something that lingers in my memory throughout the day. A believer, an idealistic and a vision carrier are the three words I will use in describing him. We got talking just for a short minute and he got my horizon widening up for greater works. To a fool it might seem he talks too much but to me, his words were not only meaningful but also inspiring to keep you spell bound up to his final statement. Moreover he talks for a living, so who cares once it reflects on the positive side in his bank account. I like such people, will want to be around them and learn from them especially because the Bible says that in the multitude of counsel, there is safety.

Photographically yours,
Tosin Bakre.
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Plan to attend the next session of Basic Course in Photography
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For tips on growing your photography business, “like” our Facebook page (facebook.com/elophotos), add us on your bb: 271E3BC8 or follow us on twitter at www.twitter.com/eloPhotos

TOP SECRET: Nigeria’s 1st Photography Magazine Premiers


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Greetings great artistic & creative citizens of the earth. We’re working on a photography Magazine (Picture This) that will be launched in mid-July and I thought it wise to let you in on the secret. A segment of the magazine will be featuring creative and beautiful pictures taken by Nigerian amateurs and professionals. We’ll appreciate if you can kindly forward any “wow” picture that is considered “creative & beautiful” (& you’ll love us to publish) to info@elophotos.com

Please be sure you have the rights to the picture and high resolution pictures should be sent. Kindly also include a brief explanation on how & when the image was gotten. Only pictures that meet our standards will be published in the 5-page segment.

There’s also a segment we call “Photography Directory”. In this segment, vendors in the photography industry have the opportunity of letting the world know how they can be reached. For the 1st edition, you can be listed for free if you can send (to info@elophotos.com) the name of your company, main services rendered, address & phone numbers For example:
Elophotos Studios
Event & Portrait Photographers
12b Fagba Crescent, off acme rd, agidingbi, ikeja
08023008873
http://www.elophotos.com

All correspondence should be sent to info@elophotos.com.

Deadline for submissions for the 1st edition is June 15, 2012.

Much Thanks to the individuals that are already on board for the success of this project: Theophilus Emmanuel, Segun Alawode, Akin Ibitoye, Dipo Odetoyinbo, Lekan Made Fotos, Abiola Oladeinde, Richard Bamidele Eko, Shola Animashaun, Olusegun Ogunyemi, Segun Adebiyi, Kikelomo Koleosho & Kelechi Amadi-Obi.

Contributions and suggestions on how to make this a world-class magazine are welcome.

Attached are sample covers of the 1st 4 editions. Please kindly drop a comment and let us know what you sincerely think and how we can make it better. For advert placement & sponsorship opportunities, kindly contact us on 08101590358 or 08023008873 or send us an email at info@elophotos.com
Spread the word and share on your social media
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The Groom that almost missed his wedding


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The following conversation was between a couple whose wedding we recently covered. The groom came very late to church and the bride was in tears thinking he won’t show up. The conversational exchange was written on a paper that I would eventually find in my care.

Bride: You made me cry in public.
Groom: Why were you crying?
Bride: Uncontrollable emotions. You kept me waiting at the altar, and you also kept the church waiting. It’s a sign. Mschewwww!
Groom: What sign? I couldn’t knot the bow tie, couldn’t get socks too.
Bride: you have come again oh! Bad sign!!! The gist will also go round. Bad sign.
Groom: it’s our wedding day babe and there is no bad sign unless you’re envisaging something, and who cares about what other peeps think.
Groom: You’re slowly ruining my day.
Bride: You want to turn the tables? I forgive you, tell me sorry.
Groom: I have been saying sorry since I came. I won’t come to my own wedding late intentionally.

#LOBATAN

If you were the bride whose groom was running 1 hour late and not picking his calls, what would you do?

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Plan to attend the next session of Basic Course in Photography
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When BAD Customer Service is GOOD


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Twas lunch time at eloPhotos Academy on Saturday April 28, 2012. I asked my colleague to help get lunch at Mr Biggs (Lateef Jakande Rd, Agidingbi) for the students in the class. She returned 30 minutes later with a few packs of lunch one of which was gotten at Chicken Inn.

The pack from Chicken Inn belonged to the youngest student in the class, my almost-four-year-old daughter. I couldn’t join her until about 1 hour after she started eating. She was almost through with the chicken breast when I reached out to grab a portion of the burnt offering. To my surprise, the chicken had a stench smell as if it was 5days old and rotten.

I was angry especially because 80% of the chicken had already by devoured by the youngest student in the class. Is it possible that the “great” Mr Biggs outlet sell rotten chicken to hungry customers. I was bent on bringing this to their attention.

Within 15mins, I was at the Mr Biggs outlet. I went along with a lawyer-photographer friend whose first question to me was whether I wanted to sue them. I replied that I probably don’t have the energy for a suit but I’m sure the issue can be resolved amicably.

I approached the Chicken Inn attendant who had sold the meal and asked to see his supervisor. He asked what the problem was and I did not hesitate to let him know. I was surprised when he put up a defensive demeanor. He insinuated that I was wrongfully accusing them of wrong-doing since he had been selling the same “similar” chicken to customers all day long. I insisted that I needed to see the Supervisor.

Mr Tayo, the Supervisor arrived and I explained the saga once again. He looked at the piece of chicken and reached out for a fork to raise the chicken to his nostrils for some sensory tests. He asked for the receipt and I explained that none was given. The attendant however was able to fish out the receipt from the trash can where he had dropped it and we were able to confirm that we actually bought the meal there.

The Supervisor’s next response would surprise me once again. He said the chicken smelt bad perhaps because of the length of time that had elapse between when it was bought and when we were “returning” the merchandise. I was shocked. I never new fried chicken can get rotten 1 hour after you buy it from a Mr Biggs outlet. A scientific discovery that perhaps explains all the farting that emanated from my being in time past after a meal of fried chicken at Mr Biggs.

I asked him to listen to himself talk. How can fried chicken rot within 1-2 hours. Maybe the chicken had collapse from the side-effects of the removal of oil subsidy and the eatery did not quickly prepare it in due time. Only God knows. He looked at me as if I was bent on defrauding them by lying that they sold me rotten chicken.

He asked me what I wanted and I told him I would appreciate a refund of my money (something I would have been surprised at if they effected) or a replacement of the rotten offering. He stressed that since I was a previous customer of Mr Biggs I should know better that they would not willingly sell me rotten chicken. After staring at the remains of the chicken for about 7 seconds, he ordered that my “rotten” chicken be replaced with a fresh one.

I wasn’t satisfied with the way he handled it because of the way he was defending his staff and his “organization”. I guess according to him, this customer is wrong. I left the eatery with a vow not to buy from that branch again. My only regret was that I did not “smell” the replacement in their presence before leaving.

They looked at me as if I was a “troublemaker” and I left there thinking of how BAD customer service has been the norm in many organizations in Nigeria. Was it a bad thing for me to ask for my money back.

So what GOOD can come out of such an experience, I asked myself? Well, I realized that perhaps I should consider other options for eating. The food wasn’t healthy anyway even if it wasn’t rotten. Maybe I should consider getting a cook. Maybe I should…… The longer I thought, the more I realized there were “good & better” options to eating food that isn’t gotten from this branch of Mr Biggs or any other branch.

If a management of Mr Biggs happens to be reading this, please kindly do something to address this issue. Or at least “attempt” to do something. A suggestion would be to install “smelling” machines (or humans) that would be responsible for the final “smelling” of foods & snacks before they’re handed to customers. Just thinking aloud. At least that will significantly reduce your chances of being sued by a customer in the future.

And if you’re a fan of Mr Biggs (of any branch), it might be wise for you to smell your meal before leaving the eatery. You could be saving a life by so doing.

Fast forward to April 30th. As if the initial customer service experience wasn’t traumatic enough, I would be facing more terrible customer service MOUNTAINS. My Canon Pixma Pro 9000 printer just got faulty and I needed to do a couple of prints for a few clients. So I decided to do the very thing I dread doing with our jobs: visit a print lab.

I asked my colleague (another one this time around so u don’t start thinking that I have colleagues with BAD LUCK) to take a few of the jobs to a print lab (I had previously recommended to others) in Surulere, 5d Imagery. The total bill was supposed to be N4400 but due to the fact that the lady taking the order was engrossed in an “important” discussion, we were charged for an extra print we did not order for. At that junction, it definitely was my colleague’s fault for not checking the bill properly before paying the cashier N7250 that was asked for.

Upon realizing the mistake a few minutes later, my colleague brought it to the attention of the staff who made the mistake. She admitted that it was her mistake but insisted that the extra N2850 can not be refunded. She said that she can only give a credit on the account worth N2850 whenever he comes back to print more pictures. I was surprised. Very surprised. Isn’t that another definition of robbery. Why can’t they refund money that was “mistakenly” billed to a client. This was (and still is) a mystery.

It was 9pm when my colleague got back to the office and narrated the whole ordeal to me. Maybe I should attend “anger management” classes because as you would have guessed by now, my anger was aroused once again. I called the MD of 5D and explained to him what happened and he apologized and emphasized that my money was not lost and would be refunded. This post would probably have been totally unnecessary if the staff of 3 ladies had the same heart the MD depicted on the phone.

May 1st was quick to arrive. I asked my colleague to go back to the Surulere office and get back my hard-earned money. I wonder why he even came back to the office without seizing one of their equipment in the first place. I guess some people are more gentlemanly than others. May God help me.

I was surprised when he called me at their office to tell me that they were refusing to give him the refund. Even other photographers present were angry at him for making “much ado about nothing”. Maybe their uncle is Lamido Sanusi and they get their money easy but not so with me.

I asked to speak with the person that was “refusing” to refund. A lady by the name Nkechi came on the line. I asked her why she was putting us through all this trouble just because of a financial mistake that was theirs. She said that it is against their policy to issue a refund. I was shocked: AGAINST YOUR POLICY EVEN IF THE MISTAKE WAS YOURS? I told her that I had spoken to their MD and that she should call her Boss and confirm. She said her MD’s line wasn’t going through and that she’ll have to wait for him to call before she issues the refund.

I asked her why she can’t pay with her personal money and collect the refund from the Boss later and she said that she can’t do that because “THIS IS AN ORGANIZATION”. And she was right: a TITANIC Organization that was bound to sink to the buttom of the ocean if care is not taken.

It was at that time that I vowed to her never ever to print again at 5D Imagery. Her response: “Oga, why now?” I told her that supposing I were to show up at their office and seize one of their apple computers, would she then issue a refund? I hung up.

I was surprised, I was frustrated. Why do organizations even have staff like these. Perhaps its a family business and they couldn’t be fired for such irresponsibility. 10 minutes later I got a call from my colleague that the refund had been miraculously issued.

Now the reason why I’m writing all these is most importantly because of the statement issued by the ladies when the refund was made. They told my colleague “YOU & YOUR BOSS ARE TROUBLEMAKERS”. If standing on my right is being misconstrued as “troublemaking”, then crown me King of all troublemakers. If I were the MD, I probably would not hesitate to fire the staff that messes with my clients. But then again, who am I.

What was more sad was the fact that this same erroneous mistake had happened to some of the photographers at the lab in times past and a refund was not made. One even said (upon seeing that a refund was issued us) that he will also be calling the MD whenever he had issues with the staff upon which one of the ladies replied that “You’ll just be wasting your time”.

So what GOOD came out of such BAD customer service experience, you ask? Well, I decided to keep to my promise of not printing with them again. I sent a broadcast to the 100+ photographers on my BlackBerry asking:

Can anyone recommend a print lab in Lagos State where I can print 10 by 20 and 12 by 36 prints. Any lab apart from 5d Imagery. Thanks

I was happy to discover that there were enough print labs that I could try out and hopefully not have the same experience. I’m now confused as to whether to choose Fotospeed (in Ikoyi), Skysnap (in Opebi), Swift (in Toyin street), Picture Works (in Yaba), Memoriez (in Surulere) or Dudu Prints (in Ilupeju). Now, please don’t take this as any form of endorsement on my part for any of the aforementioned Labs. The point is that now I have the option of choosing where to spend my money for printing services. Heck, I might even discover that I can get better image quality and customer service from any other company apart from …..

And even if all the print Labs in Nigeria have it as a nature to talk to customers any how, then perhaps its time for me or anyone else reading this to open up a world-class printing lab and let us know that world-class customer service is possible in an environment like ours.

P.S. If you’re one of the 500+ photographers reading this and you happen to know any other printing lab in Lagos (that has not been mentioned above) and has great customer service while simultaneously churning out great prints, PLEASE don’t hesitate to drop your comment and provide their details.

Even if you still think I’m a “troublemaker”, kindly drop a comment to advice me on what I should have done to “better” handle the customer service scenarios in both instances. As you do so, may your business not sink like Titanic.

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Plan to attend the next session of Basic Course in Photography
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For tips on growing your photography business, “like” our facebook page (facebook.com/elophotos), add us on your bb: 271E3BC8 or follow us on twitter at www.twitter.com/eloPhotos